Staff only focus on selling add on service without explanation of any detail of the car rental. And added a optional insurance to the bill without getting the consent from me. And when I ask the staff the additional charge on the printed bill, she cheat us that the charge is compulsory and will refund after car return. Turn out is cheating us.
回覆快速
Be careful of force adding optional insurance to your bill.
取車(chē)門(mén)店工作人員印度人存在故意欺詐客戶(hù)行為,擅自加入收費(fèi)保險(xiǎn)項(xiàng)目,還謊稱(chēng)是預(yù)授權(quán),人品素質(zhì)極差,投訴把合同的還車(chē)日期都寫(xiě)錯(cuò)了,也不承認(rèn),以后不會(huì)再選這家租車(chē)公司了
處理問(wèn)題及時(shí)
整體感覺(jué)一般,服務(wù)也不是 熱情,取車(chē)的時(shí)候驗(yàn)車(chē)比較隨便,沒(méi)有很好的記錄清楚本來(lái)已有的刮痕,令人不是十分放心。
有問(wèn)題資訊,可以解答得得到。
在克羅地亞自駕是挺好的,車(chē)輛不是特別多,走高架方便
態(tài)度非常好,很熱心
滿(mǎn)意
風(fēng)景好